Refund and Exchange Policy

We accept refund and exchange requests under the following conditions:

The product must be unused, undamaged, and in its original packaging.

Requests must be made within 30 days of receiving the product.

Proof of purchase is required.

The following items are not eligible for refund or exchange:

Products that have been used, altered, or damaged due to improper handling.

Custom-made or personalized items.

Products purchased during final sales or clearance events.

Hassle-Free Refund
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Submit your refund request by contacting us via the Contact Us page on our website.

Once approved, refunds will be processed within 7-10 business days. The amount will be credited to the original payment method.

Shipping fees are non-refundable unless the return is due to an error on our part.

For all orders: If for any reason you decide not to keep any item you have ordered, you have up to 30 days from receiving your order to decide whether to send an item back to us.

To return an item within a few days of receipt, simply send the item back to us along with the completed returns slip from your invoice. If your decision to return is delayed for any reason, please reply to your order confirmation email within 14 days of receiving the item to let us know about your return decision.

The cost of return postage is to be paid by the customer unless the order has been incorrectly supplied or is faulty. In such cases, please contact us before returning any items.

We will refund or exchange returned items provided they are delivered back to us complete with all packaging and tags, unworn, and unused (i.e., in the same condition as they were received). Refunds and exchanges will typically be processed on the same day the goods are received back by us.

For exchanges to overseas addresses, the cost of carriage will be payable before the replacement item is sent.