Terms of Service
These Terms of Service ("Terms") govern your use of the website and services provided by Mod3nza ("we," "us," or "our"). By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms. Please read them carefully.
These Terms apply to all users of the website, including visitors, customers, and anyone who interacts with our services in any way.
Product Information
We aim to provide accurate descriptions and images of our products. However, due to differences in monitor settings, lighting, and other factors, the actual appearance of the products may vary. Mod3nza does not guarantee the accuracy of product descriptions, pricing, or availability.
Order Acceptance
and Cancellation
Once you place an order, you will receive an email confirming receipt. However, this does not mean that your order has been accepted. We reserve the right to cancel or refuse an order for any reason, including issues with stock availability, pricing errors, or if we believe the order is fraudulent. If we cancel your order after payment, a full refund will be issued.
Once you place an order on our website, you will receive an order confirmation email acknowledging that we have received your order. Please note, this confirmation does not constitute acceptance of your order. Acceptance of your order and the contract between you and Mod3nza will be confirmed only when we dispatch the items to you.
We reserve the right to cancel or refuse an order at any time, even after receiving your order confirmation. Reasons for cancellation may include, but are not limited to:
- Product Availability: If the item is out of stock or no longer available for sale.
- Pricing Errors: If an error occurs in the pricing of an item on our website.
- Fraud Prevention: If we suspect the order is fraudulent or violates any terms.
- Shipping Issues: If we are unable to ship the product to the address you provided.
In the event that your order is canceled after payment has been processed, we will issue a full refund to the original payment method used. If the order has already been shipped at the time of cancellation, you will need to return the item as per our Hassle-Free Return Policy.
We also allow you to cancel your order before it has been dispatched. If you wish to cancel an order, please contact us immediately through the Contact Us page. We will process your cancellation request and refund your payment in full if the order is not yet shipped.
Pricing and Payment
All prices are listed in Local Currency of Pakistan (PKR), and we reserve the right to change prices at any time without notice. The total cost of your order will include applicable taxes and shipping charges, which will be displayed before you complete your purchase. Payments are processed securely through our designated payment gateways. By providing payment information, you confirm that you have the authority to use the payment method and authorize us to charge the amount due for your order. If we cancel your order after payment, a full refund will be issued.
Shipping and Delivery
We will ship your order to the address provided at checkout. Delivery times may vary depending on the shipping method and your location. Shipping costs are calculated at checkout based on the delivery address.Read more about shipping and delivery policy at Our shipping and delivery policy page.
We are not responsible for delays caused by the carrier or incorrect shipping addresses provided by the customer. In case of lost or damaged items, please refer to our Refund and Exchange Policy.
Returns and Exchanges
We offer a Hassle-Free Return Policy, where you can return or exchange items within 30 days of receiving your order. Products must be unused, undamaged, and in their original packaging. You can find the full details in our Refund and Exchange Policy.
Customer Account
You may be required to create an account to make purchases on our website. By creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password. Notify us immediately if you believe your account has been compromised.
Privacy and
Data Protection
We value your privacy and take steps to protect your personal information. Our Privacy Policy explains how we collect, use, and protect your data. By using our services, you consent to the practices outlined in the policy.
Prohibited Uses
You agree not to use our website or services for any unlawful or prohibited purpose, including:
- Violating any applicable laws or regulations.
- Infringing on the intellectual property rights of others.
- Transmitting harmful or illegal content, including malware.
Limitation of Liability
To the fullest extent permitted by law, Mod3nza is not liable for any damages arising from your use or inability to use our website or services, including, but not limited to, indirect, incidental, or consequential damages.
We make no guarantees regarding the availability or performance of the website and do not guarantee that the products will meet your expectations.
Indemnification
You agree to indemnify and hold Mod3nza harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any rights.
Intellectual Property
All content on the website, including logos, designs, text, images, and product descriptions, are the property of Mod3nza and are protected by copyright and trademark laws. You may not reproduce, distribute, or modify any of our content without prior written permission.
Governing Law
These Terms of Service, along with any other policies or agreements incorporated by reference, shall be governed by and construed in accordance with the laws of applicable in Pakistan, without regard to its conflict of law principles. By accessing or using our services, you agree to submit to the exclusive jurisdiction of the courts, which shall have sole authority to resolve any legal disputes arising from these Terms.
If any part of these Terms is deemed invalid, void, or unenforceable by a court of competent jurisdiction, the invalidity or unenforceability of that provision will not affect the validity of the remaining provisions, which will continue in full force and effect.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page. We encourage you to review these Terms regularly to stay informed of any updates.
Contact for Assistance
If you have any questions about these Terms or need further assistance, please contact us through the Contact Us section on our website.